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Airtel — 121 and 198 number of airtel very bad service

When i dial 121 or 198 customer care number computer says push 1 and push 2 but when i want to choice other option like data and call detail pack or any other service push button not working,, i push 10 time 4 button for complaint but switch not work,, there is no any option for talking with custmer care repersentive,, im very upset i tried 100 time 121 number but no any direct option for submit my complaint even 99 time switch not work for choose any option,, other compnys vodafone and idea is better customer service then airtel,, there is one direct option for talk with exsective,,, very very bad service
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Mar 25, 2018

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    code
    Airtel
    Customer Care Service
    Customer satisfaction rating
    43%
    Complaints
    50391
    Pending
    0
    Resolved
    20198
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View Full Information
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