[Resolved] Airtel — 345 recharge is not working in roaming | |
I had done 345 recharge unlimited local/std in kolkata but when i came to mumbai, i can't call. Customer care said that it will not work in roaming cycle, what the hell, they should tell all this terms and condition at the time of recharge. I had done this recharge through myairtel app, there was no where written this stuff. They had cheated my money by hidden clause here, i am using airtel for more than 10 years now i had to see this for god sake i am going to port in different vendor, can't accept this cheater anymore. Was this information helpful? | |
Aug 30, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 24, 2017 Airtel Customer Care's response Dear Rantu, This is with reference to your post, dated 23 July 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 23 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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