Airtel — 3g & 4g internet connection unavailability

Address:	759016
Website:	www.airtel.in

After complaining to airtel customer service from 6months before that there in our locality pingua village we do not have 3g & 4g internet connection stating from lunch of both 3g & 4g network and from the tower placed.

As this service is not available we at villagers having airtel sim with 3g & 4g handset not able to use internet. Even if in the 2g network not able to use internet.

Whenever i am putting an email or placing a call to customer care, every time they are saying we have forwarded the issue to network team and they will contact you soon and will visit to check if so. But still now no one contacted or visited to identify the issue.

Sometimes the call quality is very poor and signal strength is poor. This network is harassing in its service.

Now a days the service provider started harassing people by its recharge plan. Service provider makes us bound to use some specific validity plan even if you have balance in your sim and validity expired. Previously before these types of recharge plan started my service validity was 2-3 years from now but now after recharge of current plan my sim service validity reduced to 28 day as per plan.

Another thing that talktime pack have no validity but for validity you have to recharge separate combo pack which is useless for normal customers.

If the issue keeps on continuing i will plan to change my service provider.