[Resolved] Airtel — 4g network not working in spite of converting sim card to 4g | |
I have converted my sim from 3g to 4g on saturday. Data worked fine on saturday and sunday, but from monday data is not working. I have checked the settings as explained on airtel website. I have changed preferred network type to preferred lte, still there is no data working. I have recharged my number with 349 (Data+talktime) plan. It's all getting wasted. I am also unable to receive any sms. I have sent an email about this complaint; still i did not receive any response. In a nutshell, please look into below queries asap 1. Data not working in spite of converting card to 3g to 4g and using airtel pack of 349 2. Cannot receive sms Was this information helpful? | |
Aug 31, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 28, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 31, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54495
Pending
0
Resolved
21957
View all 54495 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment