Airtel — 4g not working in any phone

Address:Panchkula, Haryana, 134109

I ported my sim from reliance to airtel and took a new sim of airtel 4g from the airtel store (Sector 11, panchkula). They took rs. 105/- for porting and issuing new sim. I used that sim in iphone 5s but never received 4g signal. It always showed 3g.
Then i shifted to vivo v7+ and there also it always show h or h+.
I made a recharge of rs. 448.
What does i have to do to receive 4g signal?

Shanu gupta
M: [protected]
Panchkula, haryana
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