Airtel — 4g sim card issue

Address:Bangalore, Karnataka

I converted my sim from 3g to 4g on 19th oct 2017 but the 4g sim is not registering on the network since then. Also i have booked a complain on airtel portal on 21st oct 2017 with ref. No. - pr[protected] which they close on 22nd oct 2017 without any intimation or contact. The no. ([protected]) which i converted to 4g is an important no. Which i have been using since last 5yrs and i cant afford to loose it, so kindly look into the issue and resolve it asap.
Contact me on [protected].

Thanks!
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