[Resolved] Airtel — 4G Speed slow

 
15 Reviews
 hyoeunmarak on Mar 10, 2017
I still have 13.9GB data left in my account. But the speed is so slow. If i recharge again then the speed increases.. **** you airtel. My data pack is about to expire you **** cheaters. Deceiving customers in the name of Jio competition. I have activated Samsung Galaxy j7 15GB offer and recharged with Rs.259 that is 1GB. And i have received another 14GB. I have used 1GB data and now 13.9 GB os left in my account and i can't even use it to browse the web. I have to do another recharge to be able to use the internet. What is the use of having 13.9GB in my account if i can't use it? Airtel you ****in cheaters. I will not use you anymore. I will port to Jio. You ****.

4G Speed slow
Complaint marked as Resolved May 15, 2017

Complaint Status


[Apr 13, 2017] Airtel customer support has been notified about the posted complaint.
Airtel Customer Care's response, Apr 13, 2017
Dear Customer,

This is with reference to your post, dated 10 March 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments  14 Comments     Updated: Share0Tweet0Share0

Comments

I opted for an offer from Airtel which says I can get Data@ 1GB per day for 28 days The Network is so slow that in entire 28days I could not use at least 1GB
Internet speed as poor as 2g i hve 19gb left in data balance.
Either i will port the no or i will buy new no
Pospaid connection
9250037007
Alternate no 9811617007
I have chosen the offer 1gb for 70 days. Its been 2 weeks now but I've not used the entire 1gb a single day. The network is too slow
I also purchased 4g mobile, I converted my Airtel card in 3 to 4g, After that I experienced very slow, data is more balance. Airtel is playing game with customers regarding offering 4g more data in low price for competitions with Jio. Speed observed less 2g. It is cheating with customers. So I will also switch Airtel to Jio or idea. My Mob. 9665061711
I opted 3 months plan 1 GB per day but my 4g speed is just 4 to 5 kB all time and sometimes it is 100 plus kb

Why you charging us 4g prices with this speed
I also done 399 recharge but network is too slow airtel is very fake compny first tell recharge 399 and get 1gb internet free for a day but network is too poor so cant used 1gb only used 200mb for a day
Very poor 4G speed, even complained but nothing has been done, I feel Vodafone is better than airtel, the airtel is getting worse day be say
worst network ever...vodafone and jio are the best ...airtel always cheats customers...vvvv low speed and worst data plans
I also have the same problem, They have said it's sim card issue, then I changed my Sim card but still having the same. I thought it is only for me, I guess they are cheating us with giving this offers. so going to port to another network.
What is Going oN I Used To Believe that Airtel is the best and Yaah It gives me that high speed like 9mbps upto12mbps ...buT what happened to airtel now...From last few weeks it has tremendously decreased it's like 1 mbps or Max 3 mbps...now...I am Very disappointed by This...I want it to be fixed Otherwise I am Changing to idea.
Airtel is fraud. I have recharged for Rs 359 pack which includes 1gb per day and free calling for 30 days. I'm not able to surf webpages with this so call India's fastest network airtel. I called customer care and told them about the problem I'm facing and they were rude and tried to divert their help. For a day I'm not even able to use more than 25 mb. Airtel is cheating with their customers. And last but not the least, stop making those irritating advertises they are worse than anything else cause they are false. Stupid network. 9970008484
Same problem after new recharge it's showing Colors changing to Vodafone **** 399
Airtel walo tumhari company ghaate mein sahi ja Rahi h you ****ING deserve thiπŸ˜›
Same problem here, Airtel is very slow as similar to 2G. Company is cheating their customers
Hi there..
I m using airtel from past 10 years.. My number is 8119084490, I m currently at my home station ie Ranchi, Jharkhand 834009 is the pin code.. Its very sad and frustrating that the so called 4g speed is bad than 3g also here in my city.. I checked the speed using ookla, s speedtest app which airtel people quote as the best site for speed test.. I dont know what to do, I reviewed all the 4g settings in my mobile but the speed is pathetic. On this app it is showing around 1 mbps which is the max speed and while downloading any thing it reduces to less than 100 kbps, it's disheartening.. Please do something about it..

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