[Resolved] Airtel — 648 pack, 70 day validity | |||||
After making calls, the flash msg of offers showed 648 pack with unlimited free calls and 1.5gb/day for 70 days. After 28 days the offer got changed to 28 days and they started charging for the services. When called the customer support, they are asking for sms which showed 70 day validity, which will not be present because offer was sent on flash msg which gets deleted upon reading. It's a scam to show an offer on flash msgs and not provide those benefits. Was this information helpful? | |||||
Sep 1, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 24, 2017 Airtel Customer Care's response Dear Srikanth, This is with reference to your post, dated 24 July 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 24 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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