Airtel — [protected] sim not activated

Address:600004

On[protected] i got a duplicate sim for mobile no [protected] due to the loss of original sim at airtel office, mandaveli, chennai.

I paid rs 25/ as the cost of the sim.

I had given the adhaar xerox copy and fingerprint.

The staff gave the sim with due process and said that the will be activated within 4 hours.

But the sim was not activated even after 24 hours now.

The customer care no 198 is not responding.

Kindly do the needful to activate the sim ([protected]) immediately.

Regards,
R. Ayyandurai,
[protected].
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Airtel customer support has been notified about the posted complaint.
Dec 23, 2017
Updated by R.Ayyandurai
Not yet the defects rectified.
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Issue escalated to DoT/TRAI and Airtel via DOTEL/E/2017/45682

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