[Resolved] Airtel — 9810021429 my cheque paid to another number

 
1 Review
 superex on Jan 11, 2017
I have written to you twice but got no reply.
I have been getting reminders at every phone call that i have not paid a bill that i have paid;
Citibank cheque 800820 on 7.12.2016 for rs 3097/-
I was told by the airtel office in green park that this has been credited to another phone number [protected]. Kindly rectify the mistake and confirm to me immediately
I have also paid rs 1770/44 vide citibank cheque 800823 dated 10.1.2017
It is very surprising that you should credit my cheque to another number.
Await your immediate response
Complaint marked as Resolved Feb 18, 2017

Complaint Status


[Jan 11, 2017] Airtel customer support has been notified about the posted complaint.
Airtel Customer Care's response, Jan 16, 2017
Dear Customer,

This is with reference to your post dated 11 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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