[Resolved] Airtel — aadhaar linking | |||
Respected sir this is to bring to your notice that i have been visiting the airtel store in thane naupada branch to link my 3 post paid airtel mobile numbers that is [protected] [protected] [protected] All in my name. Out of whic one is used by me and the other 2 by my wife and father... I requested the customer service representative whose name was ghulam and the other one suraj to link the number to aadhar since i was present with the adhaar and otp would be called on phone immediately as it was difficult to get their phones as we all 3 are working... However they bluntly refused to do it... I seriously dont understand the logic of giving the pain to customer making him travel all the way to the store just for an otp... Which eventually i was ready to give on the spot... But no they were hell bent on getting those 2phones which possessed the sim... I don't know how many airtel customers have gone through this kind of situation... Customer service is to make things simplified for customers here the case is vice versa kindly look into the matter asap... This kind of behaviour has put me in dilemma... Hope you ll do the necessary. Thanking you, Was this information helpful? | |||
Aug 31, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 28, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 27 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 31, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 27 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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