Airtel — about airtel money

Address:

Ranga Reddy, Andhra Pradesh, 501101

I have deposited Rs. 1600 on dated[protected] around 5:49 Pm in my Airtel Bank Account linked with the mobile No. [protected] with Tnx ID.[protected] from KUNCHAM BHOOPAL Shop, VIKARABAD District, Telangana State, India.

On[protected] around 6 Pm I have transferred Rs. 1500 from my Airtel Money Account to another Bank Account State Bank Of India, Savings Bank Account No. [protected], IFSC Code: SBIN0018549, Account Holder Name: Arepali Pavana but unfortunately the cash was not deposited in the above said State Bank Of India Savings Account.

On[protected] around 7:54 Pm I got an SMS stating that Hello your IMPS transfer of Rs. 1500from your airtel payments Bank A/c No. XXXXXX4581 to a/c No. XXXXXXX0709 is in process. We will inform you shortly. Tnx ID IMPS[protected]. Please note effective 13th Feb charges will be revised to 1% of transaction amount.

After that, I have logged a complaint to the Airtel Money people by dialed 400 many times and done Emails many times to resolve the issue.

On Saturday around 7:54 AM I got an SMS that Your complaint Reference number 1817293 is registered with us. Your complaint will be resolved within 2 Days i.e. up to Sunday[protected].

After that when I contacted Airtel Money Customer Care people on Monday[protected] Morning many times by phones and Emails they said that again we need 2 days.

After waiting 2 days again I have contacted Airtel Money Customer Care people on[protected] Evening many times by phones and Emails again they are telling that we need extra 3 more days to resolve the issue.

These Airtel Money people are playing with the Customers and Customer Hard Earn Money. Like me, thousands of people are suffering in all over India. As I request every one to be very cautious about this Airtel Money People and don't lose your hard earn money in any manner.

I advise the Airtel Money people at first you please rectify all the problems in the software then only you please give the apps to the public and I request not to play with the public and public Hard earned money too.

I request the concern authorities to do justice for me immediatly. Thank you.