[Resolved] Airtel — About cheat | |||
Dear sir/mam, Airtel shows the validity of prepaid mobile recharge '399rs pack' is 70days on 27th of April 2017, but after recharge had done on the same day the validity is showing 56days only.. in this way they are cheating us when other cellular operators offering 90days plan at around the same price and if I didn't get wrong information from airtel I might go for that offers. Please solve this conern. Thanking you.. Was this information helpful? | |||
Jun 7, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 28, 2017 Airtel Customer Care's response Dear Juned, This is with reference to your post, dated 27 April 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 29, 2017 Airtel Customer Care's response Dear Juned, This is with reference to your post dated 27 April 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 07, 2017 Airtel Customer Care's response Dear Juned, This is with reference to your post dated 27 April 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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Airtel has played a very big game to earn huge money by introducing 399plans, so that the users can recharge and stay with Airtel network.