Airtel — accepted recharge amount which belongs to jio

Sir I did a recharge in my JIO no [protected] on 26 March at 10:31 hrs. I used Phone pay application for the recharge. I filled company name Airtel by mistake, instead of JIO. My transaction was successful. I had done the portability for the same mob no from Airtel to JIO around 8 months back. Sir, Airtel has accepted that they have received tha amount and this mobile no belongs to Airtel prepaid. Now as on 03 April 2019 I got an email from Airtel that they have deactivated my Mobile no from airtel. But sir due to Airtel mistake I had incurred a loss of rs 399 which they are agree to refund back to my account no [protected](SBI) from which i did the payment using phone pay upi address [protected]@upi. my complaint no in Airtel is [protected].
+1 photos
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54496
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information