[Resolved] Airtel — Actual recharge benefit of 349 not received. | |||
Transaction id #[protected] Transaction amt: rs 349.00 Transaction mode: airtel app Date of transaction: 20/05/2017 Handset: 4g Sim: 4g Mobile# [protected] Dearsir I have a 4g handset and a 4g sim then why i did not receive 1gb per day on airtel app transaction of 349.00 (Transaction id #[protected] done on 20/05/2017. Now they are saying that you will not get 28 gb but only 1gb. This is pure cheating because airtel app clearly said recharge of 349 gives unlimited call and 28gb data for 28 days for 4g handsets with 4g sim. It is a fraud and this kind of cheating forces a person to port I hope they notice this and attend to my grievience Thanks A. Chadha [protected] Alt # [protected] Was this information helpful? | |||
Jun 28, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 25, 2017 Airtel Customer Care's response Dear Mr. Chadha, This is with reference to your post, dated 24 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 28, 2017 Airtel Customer Care's response Dear Mr. Chadha, This is with reference to your post dated 24 May 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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