Airtel — add-on mobile data.

Rhkr_700

from Udaipur, Rajasthan

Address:

Patna, Bihar, 800001

I recharged my airtel prepaid with 399 unlimited pack, and where i got airtel thanks benefits, 1.4 gb data per day and unlimited calls for 84 days.
But when i checked my data balance on *121*2# it shows 5120 mb left from add - on. I thought it will be used after i finish my daily data limit. But it is not being used, ever day when i consume my daily data. And when i check the data balance it shows 1 mb left from daily data limit.
And 5120 mb from add - on. Which is not being used, i complaint against it on 198 customer care, he just said it will be solved, just restart the phone, still the problem is unsolved.
I hope this time i will not be ignored.
Thank you
Ritesh kumar
[protected]

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Comments

Eric Guite

from Mumbai, Maharashtra

Yeah, me too, I get the same problem... Is it solve or not yet??? AIRTEL should have send me this SMS instead - Ypu have consumed 100% of your daily limit with a remaining balance of 5120MB that cannot be used and display just to confuse and fool you. And while the news says Airtel is trying to compete with Jio add on pack with unusable bonus of 5120MB that start to display with any add on recharge 49, 96...10k whatever, doesn't make any difference, just for any recharging amount you get to display 5120mb, either Airtel is trying to fool the customer or for the customer to have fun in trying to fool his/her friends with 5120mb that cannot be depleted. CLEARLY THE WINNER IS JIO & WHILE AIRTEL IS BUSY SENDING A GIFT O[censored]NUSABLE 5120MB FOR ANY add-on RECHARGE AMOUNT. Which in turn time to make a switch of SIM car d/network provider to JIO that have a better and REAL offer recharged.