Airtel — airtel 4g data (internet)

Address:

500004

Airtel 4g internet (Via mobile) — weak & no signal

The reference related to airtel 4g internet compliant is given below.

1) c4gsp[protected] (Dt:[protected]
2) c4gsp[protected] (Dt:[protected]

The 4g signal for internet is very weak and lasts for only 20 seconds and signal changes as e, h, h+, umts and can be compared with 2g. Even if 4g appears, signal strength is -122 dbm 25 asu and reaches to -140 dbm. Airtel tower is positioned 1 km from my apartment. For healthy 4g signal strength should be -60 dbm to -70 dbm which was never witnessed in open areas of my apartment (Taj enclave apts, khairtabad, hyderabad-500004).
Its an evergreen problem from airtel.

Downloads are happening only in h, h+ signals and is very very slow. Instead of solving the technical problem the co. Is accusing me o[censored]sing my daily data (Internet). I need to go out find a location in my area where 4g signal appears and browse or download. Ultimately purpose of 4g connection in mobile is defeated as it cannot be used from my home. No mobile banking/payments can be done as transactions get rejected due to inadeqate 4g signal as apps require healthy signal for transactions to go thru. This technical prob. Is only with airtel mobile internet.

My apartments has many wifi & dth connections, adjacent is a theatre & telephone bhavan. So signal strength has to be increased for 4g internet.

Data settings in my phone are correctly set to lte. Mine is 4g phone and 4g sim is in slot 1.

Though airtel boasts as best unfortunately adequate 4g signal strength is not provided leaving the customers just wait n watch. The open network of airtel is given more preference rather than the customer complaint.