Airtel — airtel 4g hotspot - cheating & responsibility staffs

Address:

620020

Respected sir

I am abdul hakeem, 48 years old (Am a bp patient). I was purchased airtel 4g hot spot on december 2nd week of 2018. Hot spot no:[protected]. I am paid rs. 2, 500.
Last week of january 2019 hot spot not working. I go to complaint airtel office in trichy cantonment, tamil nadu where purchased. They said to pay gst bill for first month of rs.432 for activating hot spot. Am also paid this service tax on same day.
Here after am a patient i go to airtel office more than 50 times and talk this problem. They are refused and shouted me a lot.
Please take necessary action to airtel and their staffs. Kindly advise to activate my hotspot and inform to pay compensation amount for my depression
Yours faithfully
Thanking you
Abdul hakeem
Mob: [protected]