[Resolved]  Airtel — Airtel 4g lte (umesh executive)

Address:New Delhi, Delhi, 110085
Website:www.airtel.in

I am samir khan, My airtel 4G LTE Data Card #([protected])
On 9th April 3:23 PM It's a recorded call on airtel extension where a guy seated on that extension #(+[protected] He promised me to give me in Just Rs1, 999 40GB Netpack and 50% discount after 3 months on 9th July on my bill payment now i found that they are giving me Just 30GB and they have been strictly said to me that they wont give me benefits of 40GB since 6 months i am complaining about my internet fluctuating speed issue no one fixed that
Since Past a week they are not replying my mails you can check that by the name samir khan same data card no. why they are not replying and they said to me that you will not get the benefits which airtel promised me to give me they left a custome (me) like a foool. they are makin my fool.. i am strictly complaining about umesh executive since 2 months but they are not doing anything on his words what he promised me or you can say a big lie to me.. how can a that big company airtel lie to their customers.. they should pay on his words what he promised me.
thanks
samir khan.
+6 photos
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Jul 7, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 29, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 28 May2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jun 06, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 28 May 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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