[Resolved] Airtel — Airtel Broadband data deduction by company

[email protected]

from Bengaluru, Karnataka

Address:

560032

Registered mobile number [protected]

Even after complaining repeatedly 8GB of data is deducted from my account today, for regular web browsing. Even my jio mobile data (1GB) is more than sufficient for my daily use. I want an explanation for this loot. Yesterday 10 GB of data was debited from my account without any reason. If airtel do not compensate for my loss i will approach the consumer court and also start an online campaign regarding this issue.

I also have noted that this kind of cheating is very common in airtel to force the customer to buy your smartbytes package. Refer to the complaints available online:

https://www.consumercomplaints.in/my-complaints.html airtel-broadband-data-theft-cheating-customers-c829839.html

I need an immediate solution for this or disconnect your broadband and pay me compensation.

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Jan 31, 2017

Complaint marked as Resolved

Finally airtel apologized and credited back my data...and in addition to that given welcome offer 600 GB free data (200GB *3 months)

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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