Airtel — airtel broadband - no response from service personal after payment

Address:	Chennai, Tamil Nadu, 600124
Website:	www.airtel.in/broadband

I had made enquiry for installing airtel broadband at my home on airtel website.

A few days after making the enquiry, airtel service person called me to check if the service is available in my locality. After confirming that broadband service is available and that they can install in a day they asked me to make payment from the link sent by airtel.

I signed up for 6 months plan. Its been 6 days since i have made the payment and so far no one has come for installation and the service personnel does not attend the calls. The service personnel even blocked my number, i was able to contact them from another number but she blocked that too after one call.

I tried calling the customer care, but the system ask to enter fixed line number or account number to proceed, but since my connection was not installed i dont have both. Its very frustrating.

My contact number is : [protected]
Caf number: 4577270
Transaction id: [protected]
Amount: rs 5404.
Airtel service personnel number: [protected]