Show menu
Close
FAQ FAQ Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Airtel — Airtel cell no. [protected] - rs.44 recharge not done - emails not being attended to.

Reference is made to emails sent to [protected]@in.airtel.com from [protected]@gmail.com

I am a pre paid Airtel Customer.

My airtel sim for cell no. [protected] has yet not been credited with Rs.44.00 debited from my SBI account for the same package i.e. Rs.44.00

I have sent two emails to Airtel but they haven't had the decency to even acknowledge them.

Left with no choice, I bring this to the Kind Attention of this forum.

Since there is already an amount sent to them online i.e. Rs.44, I do not want to pre pay any further amount till the same has been settled.

This leaves me in a very inconvenient spot as I am left with no credit in my phone.

The package that I have subscribed to i.e. Rs. 44 is an advertised and applicable package and I had this confirmed even at Airtel Store in Vile Parle East on 23rd Jan 2017.

Please help.
ADVERTISEMENT
Complaint marked as Resolved Mar 5, 2017

Complaint Status


[Jan 25, 2017] Airtel customer support has been notified about the posted complaint.
Verified Support
Airtel Customer Care's response Feb 02, 2017
Dear Customer,

This is with reference to your post dated 25 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Airtel
    Customer Care Service
    Customer satisfaction rating
    47%
    Complaints
    43836
    Pending
    0
    Resolved
    19594
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View Full Information
    ADVERTISEMENT