[Resolved] Airtel — Airtel Cheating customers through recharge plan 399

Venkatacp

from Bengaluru, Karnataka

Address:	Hyderabad, Andhra Pradesh, 500049
Website:	airtel.in

I had recharged my airtel number [protected] with Rs 399 on 19th April 2017. This plan was offered by airtel in my number when I did recharge (picked for circles in airtel site). This plan for 70 days calls and 1GB per day data plan. Yesterday (17/05/2017) onwards calls are not going out. When I discuss with customer care executive he said Rs 399 is only for 28 day not for 70 days. This is completely cheating the customer. Whom to contact to resolve this issue. If did not see resolution then I will plan to move another provider through number porting. Also I will share my experience to my friend for airtel.

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May 22, 2017

Complaint marked as Resolved

Issue resolved. Thanks.

Airtel customer support has been notified about the posted complaint.

Verified Support

May 28, 2017

Airtel Customer Care's response Dear Venkata,

This is with reference to your post dated 18 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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