[Resolved] Airtel — Airtel connection not activated, rude behaviour of staff

anthony4488

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan, 302019

Hi
This is extremely painful to let you guys know that my number [protected] is not allowing me to make any out going calls and its been more than a month now.

The guy gave me the office number but no once answered the phone ever during a month.

Visited 3 times before and a 4th visit happened today.

Still I have patients but i loose out when I i visited while speaking with the guy that at least you should answer calls if office number is given . I was talking to Mr. KOMAL. He very politely replied that sir may be not able to answer and he shared his personal mobile number and ensured that he will call today any how after activating my sim outgoing.

I said please take care of it as if the office number is shared, it needs to be answered, seems to have some sort of operational issue.

At the same time a lady sitting beside the guy said its a walk in center so its not necessary to pick the call in a very rude manner. Which is not at all bearable for me at least. I also said madam please dont try to cover the faults of your team rather find out the solution if you are not aware about the problem.

I am holding a sim that can not make outgoing calls for last one month and trying to reach you guys on office number, quit occupied not able to come to the office and if I came and tried to share my experience with you guys that doesn't mean that i loose my respect there with that female who got into the conversation between me and KOMAL

Request you whom so ever it may concern that please provide that couch and counselling to that lady that being a boss doesn't mean that you are Ms.Right always.

Expecting a call back anytime between 1:00-03:00 PM

Best Regards
Anthony Vincent Lobo
Contact No. [protected]
Alt No. [protected]

Managing Director
Fame Hospitality
Tanishka Foods Industries
A & A Foods & Hospitality Services

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Jul 5, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

May 26, 2017

Updated by anthony4488 Airtel — Airtel Connection not activated, rude behaviour of staff (AT AIRTEL CENTER SODALA JAIPUR RAJASTHAN)

1 Review
An anthony4488 on May 26, 2017 Mark as Resolved
Phone/Mobile Number: [protected]

Hi
This is extremely painful to let you guys know that my number [protected] is not allowing me to make any out going calls and its been more than a month now.

The guy gave me the office number but no once answered the phone ever during a month.

Visited 3 times before and a 4th visit happened today.

Still I have patients but i loose out when I i visited while speaking with the guy that at least you should answer calls if office number is given . I was talking to Mr. KOMAL. He very politely replied that sir may be not able to answer and he shared his personal mobile number and ensured that he will call today any how after activating my sim outgoing.

I said please take care of it as if the office number is shared, it needs to be answered, seems to have some sort of operational issue.

At the same time a lady sitting beside the guy said its a walk in center so its not necessary to pick the call in a very rude manner. Which is not at all bearable for me at least. I also said madam please dont try to cover the faults of your team rather find out the solution if you are not aware about the problem.

I am holding a sim that can not make outgoing calls for last one month and trying to reach you guys on office number, quit occupied not able to come to the office and if I came and tried to share my experience with you guys that doesn't mean that i loose my respect there with that female who got into the conversation between me and KOMAL

Request you whom so ever it may concern that please provide that couch and counselling to that lady that being a boss doesn't mean that you are Ms.Right always.

Expecting a call back anytime between 1:00-03:00 PM

Best Regards
Anthony Vincent Lobo
Contact No. [protected]
Alt No. [protected]

Managing Director
Fame Hospitality
Tanishka Foods Industries
A & A Foods & Hospitality Services

Verified Support

Jun 04, 2017

Airtel Customer Care's response Dear Anthony,

This is with reference to your post dated 26 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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