Airtel — airtel digital not provided scheme after recharge

Address:	Mumbai City, Maharashtra, 400101
Website:	Airtel Digital

Dear sir i have a airtel dth tv connection with account no [protected]. I was doing a recharge on my connection by airtel website i was given a special offer by company to recharge with 4261 along with details "pay for 10 months and get 60 days free". After i done the recharge i got message that your account is valid only for 8 months with expiry date 21st jan 2019. The company has offered the scheme for 12 months and instead giving it for 8 months which is a loot for me as i would have never done such big recharge. I called the customer care where the staff had no idea about the recharge plans and had just one answer we cant help you nor can we take complaint of the issue and asked me to pay more amount to get the benefits. I even asked them to refund the entire amount so even they denied for the same. Pls help me in this issue and punish these fraudulent activities where they loot customers money and then deny all the schemes and plans