[Resolved] Airtel — airtel dongle worth rs.1950/- | |||||
Dear sir/ma'am I have purchased airtel dongle on 7th july 2017 from your airtel store at thana road yamuna vihar, but my problem is that it is not even working properly it's frequently get disconnected from my laptop and 7 other devices. My suffering is not yet over, after that i have visited at at your service centre located at durgapuri, delhi but they share that we are unable to help you in this matter. My problem is that range for this product is not even 2 ft. If you want to give me this kind of service then i want my money back or i will take some legal action against airtel for the same. Was this information helpful? | |||||
Aug 31, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 25, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 21 July 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 31, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 21 July 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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