[Resolved]  Airtel — Airtel dth - no signal

Address:Indore, Madhya Pradesh, 452001
Website:www.airtel.in/digital-tv/dth-help

Complaint no. 61920756

This is the worst experience i am facing with airtel dth since last 3 days. After calling multiple times and receiving many calls from team, there is no solution provided by technical team. I am only getting assurance that my problem will resolved but no result. Technician only ask whether it;s a paid service or under warranty and as its come under warranty period, none on the technician has visited till now, even they stopped responding to my calls.

Please do let me know if i have to opt for the paid service??? I can go ahead with this...

Ajeet patel
[protected]
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Aug 25, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 12 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 25, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 12 June 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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