Airtel — airtel dth not activated plan i wanted; piling negative balance on prepaid box

Address:

411057

Airtel dth[protected]; airtel not activated plan i wanted of rs180; they activated as per their own wish of rs3060 per mnth plan n later after mny complaints changed to rs219.62 but not of my choice. Now they are piling up negative balance on prepaid dth? Height of loot of commoners.

Airtel took many days in trying to change my plan which is still not done properly nor they ever sent me excel file of channel list so that i can change my plan properly. I told them i will recharge my account only when plan is changed properly.

However, now they are fooling customers and cheating hapless subscriber by negatively charging for a plan which was never asked for. Till today they have piled up negative balance of rs-28.72/- for what joy?

I am thinking to through this box out of my house the last remaining airtel thing in my flat; and be done with it rather than having to deal with irresponsible company.

Remove all negative balance and send me dth excel file asap so that i can choose my plan as per my need and airtel activate the same; i wont recharge till this is done. And being a prepaid product how u can charge negative balance?