[Resolved] Airtel — airtel dth pathetic service provider

 
2 Reviews
India
 hirenanuvadiya
I had subscribed for yearly subscription package, and i have paid 4500+- in advance hoping for yearly subscription.

But after 6 month, my subscription is over, contacted customer care they confirmed for 4500+ recharge for yearly subscription, but they give excuse that you have not called customer care. But package is marketed for yearly subscription after 6 month they told its your fault.

I requested disconnection
Complaint marked as Resolved Sep 2, 2017

Complaint Status


[Jul 18, 2017] Airtel customer support has been notified about the posted complaint.
Verified Support
Airtel Customer Care's response, Jul 19, 2017
Dear Customer,

This is with reference to your post, dated 18 July 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Updated by hirenanuvadiya, Aug 02, 2017
my contact number [protected]
Complaint comments  1 Comment     Updated: Share0Tweet0

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    Airtel - airtel dth pathetic service provider