Airtel — airtel dth recharge money deducted but not recharged on 08/10/2018

On 08/10/2018 i tried to recharge my airtel DTH by using SBI netbanking but the amount of 420 is debited from my account and credited to INB Talence Technologies.after the deduction no message came from airtel site and my transaction history is showing money is deducted and credit to some INb Talence Technologies and not to Bharati Airtel. No recharge was done but money is deducted. So kindly look into the matter and arrange for refund of money.The reference no for the transaction is [protected]GAENJENY1 TRANSFERED TO 4599. on 09/10/2018 I tried another recharge and the recharge was successful.
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Airtel customer support has been notified about the posted complaint.
Oct 09, 2018
Updated by bhabani bhuyan
My phone number is [protected]
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