[Resolved]  Airtel — airtel dth recording removed

Address:Chennai, Tamil Nadu, 600013
Website:airtel.in

I bought airtel dth connection recently. I had one month my family pack. I changed plan to my plan+ tamil pack after one month. Recording is free for me for three months. Suddenly free recording option removed from my dth connection after one month. Called airtel customer care two times but no use. Pls resolved this immediately. Pathetic service from airtel
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Sep 2, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 26 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Jul 27, 2017
Updated by Idhaya Kani
I got a call once from airtel.i missed that call.pls call me again
Jul 29, 2017
Updated by Idhaya Kani
Got call from airtel .Issue resolved
Verified Support
Jul 31, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 26 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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