Airtel — airtel-faulty wifi hotspot

Address:New Delhi, Delhi, 110091
Website:airtel.in

I have an Airtel Hotspot connection. From past one year i am facing issues with the device. The battery is faulty and it does not work properly.

I went to airtel store they asked me to go to service centre. When i reached there they asked me to go to "Zeta" service centre as the device has some battery issue.
I visited a store in Noida (Sector 18) as per the list provided but there is no such service center.

I also tried to contact another reachable store but the contact number does not exist.

I am fed up of following on this issue. Now i want someone to get this device replaced and provide me with a new device.
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Recently my Gujarat Telenor network [protected] changed to Airtel. I receive data roaming alert every time after recharging Rs.179 from Airtel for 28 days. It takes extra charge after switching the roaming data. kindly tell why it shows roaming but still I am in my home network.it takes me all data balance.

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