Airtel — airtel handset protection claim issue.

Address:New Delhi, Delhi, 110006

I have made a complaint on 31st october and the reference number is 88358956. 13 days past still the issue has not been resolved. Since 1st of november i have been given 72 hours time frame in which airtel promises me to solve the issue. Three deadlines passed. Today i called and again i have been asked to wait. Please solve the issue as i am not able to put claim under airtel handset secure. Please look at the screenshots, i have put them in attachments.
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