[Resolved]  Airtel — Airtel incorrect international roaming charges

Address:Hyderabad, Andhra Pradesh, 500070
Website:www.airtel.in

Hi there, I have been using my airtel number [protected] from last one year. Recently I have been to UK for my company business trip. I have not used any data there but Airtel has charged me 13000rs towards international data roaming charges. I spoke to their customer support team and appellate teams many times but couldn't get any response from them. One guy from airtel called me one day that he is from settlement department from aritel and asked me to pay 4000rs and also asked me to give him Rs 2000 in hand in order to waive off the remaining bill. I gave him 1500 rs in cash and 500 rs later transferred just to make sure that I have proof of sending money to him with respect to bill waiver. But that guy (Shiva kumar) hasn't responded from there.

This is very ridiculous that Airtel is charging its customer fake charges and also hiring persons who does this sort of illegal activities.

I want my money back.
Was this information helpful?
No (0)
Yes (0)
Apr 1, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 20 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54495
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information