[Resolved] Airtel — Airtel incorrect international roaming charges | |||||
Hi there, I have been using my airtel number [protected] from last one year. Recently I have been to UK for my company business trip. I have not used any data there but Airtel has charged me 13000rs towards international data roaming charges. I spoke to their customer support team and appellate teams many times but couldn't get any response from them. One guy from airtel called me one day that he is from settlement department from aritel and asked me to pay 4000rs and also asked me to give him Rs 2000 in hand in order to waive off the remaining bill. I gave him 1500 rs in cash and 500 rs later transferred just to make sure that I have proof of sending money to him with respect to bill waiver. But that guy (Shiva kumar) hasn't responded from there. This is very ridiculous that Airtel is charging its customer fake charges and also hiring persons who does this sort of illegal activities. I want my money back. Was this information helpful? | |||||
Apr 1, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 01, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 February 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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