Airtel — airtel is looting common man

Address:

Bangalore, Karnataka, 560066

Airtel has deducted whatever the balance i had for one of the call where as i have activated an unlimited call pack and is still active.

When i enquired about the reason for deduction they told it was a international call where as i called a number with +91*.

After a lot of argument they promised me that they will refund the amount but till now i have not received it.

I have the conversation recording with the customer care person where they promised me within 30 mins i will get my money back.

If they don't return my money i am planning to file a consumer complaint in court. Pls someone help me to do that.

Regards