[Resolved] Airtel — Airtel is not refunding my Amount. | |||||
I wanted to take airtel connection and requested for that.One Guy from Airtel came and told me to pay rs 1000 online through Airtel Website.I payed the amount and later the airtel guys told that the area is not feasible for Airtel connection and told the amount will be refunded in another 1 week .Till now i did not get the amount back its been more than 1.5 months.I sent mail more than 5 times and called Airtel Csutomer care more than 10 times, These guys will just take complaint and give new complaint no everytime.Below is the Details.I am also attaching Bill which i paid. Could you please take required action.The amount should be refunded ASAP CAF No :- tblr 7258704 New Complaint No:[protected] Was this information helpful? | |||||
Mar 6, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jan 19, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 January 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 01, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 January 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54492
Pending
0
Resolved
21957
View all 54492 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment