[Resolved]  Airtel — Airtel MNP Issue - Number Not Active Last 3 Days

Address:560100

My number (M-[protected]) is not active from last 3 Days. I have applied for MNP from Airtel UPE (Prepaid) to Airtel Karnataka (Postpaid).

Previous SIM got deactivated but new SIM is not yet active. The MNP should be seamless. From last 3 Days and I am not reachable to any of my contacts.

I have already approached twice to nearest Airtel Express Relationship Centre and they said we have escalated the issue.

Feeling Helpless.

M - [removed](For MNP)
Alt: [removed]

I have escalated the issue to RO. Lets see, if they can resolve it.
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Apr 11, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 25 February 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 04, 2017
Airtel Customer Care's response
Dear Mr. Dubey,

This is with reference to your post dated 25 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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