[Resolved]  Airtel — airtel money debit freeze complaint id - 499239 (account no-[protected])

Address:	New Delhi, Delhi, 122001
Website:	www.airtel.in/personal/money/contact-us

Dear sir,

It has been more than 28 days from 22nd june 2017 to til date, my debit credit issue has not been resolved.

Even after submitting all documents for verification they asked for bank statement which i have made transition on airtel money account, that bank statement i have submitted which doesn't make any sense that i should submit my bank statement for verification.

After all, i am tired now to call customer care executive and senior supervisors and listen their excuses, i don't understand what is issue that it takes a month of time to activate the account. Hope u can understand i have transferred amount to airtel money do pay my utilities and bills which are due from from that time to till now.

Every alternate day i am calling to customer support and they are taking 48 hrs of time. Last time i had conversation with senior executive on 17 july at, they promised me within 48 hrs team will resolve the issue, but again i have called on 19th july their statement remains unchanged that within 48 hrs they will resolve the issue.

I want to say one more thing till the time, not even a single time any executive had tried to contact and update that what is the status of my case.

Requesting a feedback call back from your side on my registered mobile no - [protected].

And a humble request to resolve the issue asap on priority basis.