Airtel — airtel network problem and internet issue

Address:

Panipat, Haryana, 1320103

Dear sir,

I am an airtel customer and my mobile number is [protected], [protected], [protected].

I am using airtel services since many years in our plant, indian synthetic rubber, panipat refinery and i am staying in tdi city panipat.

I am facing very bad problem of network in my office (Indian synthetic rubber, panipat refinery) and at my home (Tdi city panipat)

The network is very very bad and most of the times it says no service / limited service. I have registered many complaints with airtel but there is no response from customer care. I have been with airtel since last many years. The 4g speed is nil. I have hardly used airtel internet as it is the worst internet ever. Please check my data usage as well.

I am in purchasing profile which have too much public dealing. My senior management, colleagues, suppliers, clients and even my family complaining me that i am never available on my phone as it is always not reachable. Incase, somehow, any call connects, it gets dropped immediately leaving shouting me in frustration.

It is not only me who is complaining, everyone around me have the same feedback. Many of colleagues and neighbours already switched to other networks. It is only me who is getting penalised day by day due to my loyalty towards airtel.

Every month i am paying my bills honestly without getting any service attended from airtel.

Is it the justified way to treat your customers who are paying bills without getting any service in return for so many months?

I am highly disappointed with the service, is an understatement.

Please resolve the issue on urgent basis and if airtel is not competent enough to resolve the issue than it is my humble request to please convey me so that i can switch the network and make my life happier.

Thanks & regard

Lalit sharma (Mr.)
Dgm - materials
—
Indian synthetic rubber private limited
(A jv of indian oil corp. – india and tsrc corp. - taiwan)


Plant address
Opp. Naphtha cracker polymer terminal gate,
Bal jattan (Village), panipat refinery (Po),
Panipat – 132140 | haryana.
Landline: +91 – (0) 180 – 252 9118
Mobile: +91 – [protected]
Email: lalit. [protected]@isrpl.co.in
Www.isrpl.co.in