[Resolved] Airtel — Airtel number deactivated - [protected]

Karthik Krishnamurthy

Address:	Chennai, Tamil Nadu, 600062
Website:	[email protected]

Hi,
Myself karthik, airtel mobile number [protected], i have moved to saudi for a project and i didn't use my number for a months time. After i recognize that, it was too late they deactivated the number. It was deactivated on 7 jun 2017, i went back to them around 10jun. I have send lots of mails to [protected]@airtel.com. But the response which i got is they require my presence in their store to activate my number, which is impossible i can't book ticket to india to get my sim active.
I have asked to provide better solution, but till date they repeat the same lines. I am completely fed up with this, i am need of that number. Request any one to help in this regards.

Karthik

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Jul 30, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jun 25, 2017

Updated by Karthik Krishnamurthy Contact my international mobile number +[protected]
Other local contact- [protected]( father)

Verified Support

Jun 26, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 25 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Jun 28, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 25 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 29, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 25 June 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Jul 03, 2017

Updated by Karthik Krishnamurthy Hi Rakesh,
As informed earlier my airtel number [protected] is deactivated and issue is not resolved.
Iam in middle east and you cannot contact me in my number, please do contact my father's number [protected].
He will help you to provide more details abt the issue.
Please help to resolve this issue. I require that number which is very important.

Regards,
Karthik

Jul 03, 2017

Updated by Karthik Krishnamurthy Hi,
I understand from my father, he have not received any calls till now regarding the above complaint. Please do provide better solution for this problem.

Regards
Karthik
[protected](father)