Airtel — airtel postpaid : activating international roaming without customers consent

Address:

560037

Hi,

I have been living in Germany since 2015 and have been using airtel postpaid.
I am paying 235 Rs every month and use this number just to get bank OTP purpose.

Last month Airtel people activated the international roaming on my Airtel Sim without my consent.
Due to this I started getting many calls on my Airtel number. Also my data was also being consumed in the background.

I repeatedly requetsted Airtel to deactivate this internatinal roaming on my Sim but they always activated it again in few days.

I have a long email chain where I am requesting them to deativate it and they again and again activating it back.

Now they have sent me a bill of 2500 Rs.

As we can see this is a clear case where the Airtel guys want to make money from customers by giving them the service they never asked for.

I will not pay this amount and want to get some compensation for this mental torture done by them.

Thanks & Regards,
Deepesh