[Resolved] Airtel — Airtel postpaid sim deactivated since 04/01/2017 morning | |||
I am using postpaid SIM of AIRTEL having cell no [protected], On 28/12/2016, I visited AIRTEL Office of Annapurna Road Indore [Phone no[protected]] & requested to up-grade my SIM from 2G to 4G, they have registered my request & issued me another SIM no[protected]U vide Order no[protected], On 03/01/2017, AIRTEL representative visited my residence for verification but suddenly on 04/01/2017 my SIM dis-activated with message that Request no[protected] has been booked..., when I approached your Office at Annapurna Road Indore, they have given me one more SIM saying that they are keeping SIM till activation & called to me after 1 Hrs, after that I have called your office 100 Timers but they are not giving me satisfactory reply, I am struggling since yesterday morning to get my SIM activated, my work is suffering badly, now I have no option left rather then to approach Consumer forum for such Poor services...pl urgently look in to this matter. My alternate Mobile number is [protected] Was this information helpful? | |||
Feb 15, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jan 14, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 5 January 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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