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Airtel — Airtel prepaid Sim no service

I am an Airtel prepaid customer from past 8 to 9 years. And I have moved to Germany recently. Now my Airtel network shows no service even after I recharge the number with international roaming pack. The pack shows starts upon arrival in my Airtel app and it's still showing no service. And I am not able to contact customer care team as I have no network. Could you please help me with this?
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