[Resolved] Airtel — Airtel recharge failed but not refunded

Arunvijay123

from Trivandrum, Kerala

Nov 25, 2021

Website:

Airtel

I have done a recharge yesterday (24/11/2021) for 1498 rupees. I got a message that your recharge is failed but to no avail my money deducted from Amazon wallet is not refunded until now.

I have contacted both Amazon and Airtel. Amazon has provided me with a confirmation mail of approval of transaction and Got a message from Airtel that it is failed.

Where's My money?

I have registered complaints regarding the same with both.

This is the second time this has happened to me, it happened during the pandemic too on a recharge of 149 rupees.

Airtel is also looting us all
I think it's time we go to consumer court and challenge their dirty practice.

Don't forget Consumer is the king.

Those who are ready to file complaint against Airtel in court please send me a mail
[protected]@gmail.com.

Thank you.

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Nov 26, 2021

Complaint marked as Resolved

Refunded when I made calls and threatened to have a collective action of those lost money through the legal route. Any way I hope they learn. Thank you🙏

Airtel customer support has been notified about the posted complaint.