[Resolved] Airtel — Airtel recharges false offers | |||||
I had an offer of 1gb 3g data for 28 days under special recharges. But when i recharged, I only recieved 400mb data. Customer care executive says its not available on my number but then it would not have appeared in the special recharge option. If a company like airtel needs to make fake and false offers to earn a small amount of profit i doubt anyone else ever would. Was this information helpful? | |||||
Aug 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 06, 2016 Airtel Customer Care's response Dear Himanshu, This is with reference to your post dated 5 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 12, 2016 Airtel Customer Care's response Dear Himanshu, This is with reference to your post dated 5 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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