Airtel — airtel sales team - horrible experience

Address:

5000055

Today I received a call from Airtel Sales Team on vodafone number. She was asking me to convert to airtel postpaid while I already have an airtel post paid connection. I told her about the pathetic service airtel provides and planning to change airtel to jio or any other service she has been very rude saying I live in a rural area and cannot expect better service from airtel. The fact is I live in city but since she was not able to handle the call she thought it will be better to insult the customer than giving proper advise. This call could have been recorded and I can share the landline number from where I got this call. First of all the airtel service is horrible, despite of so many complaints nobody is bothered to take action and top of it is the horrible customer support team/sales team who do not even have common sense to speak. I waited all these days hoping the airtel service would get better but after this call I am definitely going to change my postpaid airtel connection to some other network.

And the other thing I want to share is have some respect towards customers, people say they are not interested in your service, stop making calls on other number each and everyday. Just because you want to increase your sales, doesn't mean that you call the same customer each and everyday and bugging them. If someone is not interested and requests you to unlist their contact no from your data you better do that.