Airtel — airtel secure device claim request

Suresh11389

from Udaipur, Rajasthan

Address:	Jaipur, Rajasthan, 302021
Website:	airtel.in

Hi,

It has been really sad to observe the worst ever services from airtel. I am paying money for airtel secure integrated in my plan.

I never have been careless in my handling of the phone, you can check the condition of the phone. However, i was never aware that slipping of phone accidently as to be some specific occasion until i heard that my claim has been rejected due to improper handling.

As i was getting down from my car and my phone was in my hand and as i get down from my car a vehicle came from behind and hit me, and due to this sudden event my phone fell down on the road and its display screen got broked.

May i request you to look into concern as its been already 20 day since the incident you guys have closed my claim twice.
I am going to proceed with legal option if not taken my request seriously.

Hoping to hearing from you soon.

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Airtel customer support has been notified about the posted complaint.

Mar 26, 2018

Updated by Suresh11389 Hi Airtel Team,

Please respond as its been 5 days and their is no response from your side.

Thanks,
Suresh Yadav

Mar 28, 2018

Updated by Suresh11389 Hi Airtel Team,

Please respond, Your service is already pathetic and also you are not responding to your existing customer base.

Thanks,
Suresh Yadav