Airtel — airtel secure - device claim service request | |||
I have brought an airtel secure plan and paying for it every month just to secure my mobile phone from any accident. On 21/02/2018 i met an accident and got broken screen of my phone, i tried to raise the claim on the next day (22/02/2018) using airtel android mobile app and there is a validation required where we need to put pin-code in confirm your address section, but due to the bug in the airtel android app i could not raise the claim and got delayed. Now, because of the technical bug which was from airtel side and delayed, airtel has refused to process against my request. It has been really sad to observe the worst ever services from airtel. Hoping to hearing from you soon. Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
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I want my refund & do not wish to avail such services without my consent.