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Airtel — airtel service pathetic in pune - poor customer service

I have been trying to reach customer care for my poor data connectivity for last 1 months, but your customer care team is pathetic, they are not able to resolve this.

Today i was told by jaswinder (Sr. Customer specialist) @11:15 am, that there is an issue with tower at my area, fixing this may take 90-120 days?
Is this how you do business? After a consumer is buying project, you are saying there is issue with tower and you can not use for 3-4 months? Is it justified?

Regards
Kaustav banerjee
airtel service pathetic in pune - poor customer service
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Complaint Status


[May 01, 2019] Airtel customer support has been notified about the posted complaint.
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    Airtel
    Customer Care Service
    Customer satisfaction rating
    46%
    Complaints
    44274
    Pending
    0
    Resolved
    19609
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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