[Resolved]  Airtel — Airtel sim is deactivated

Address:636103

Dear Airtel,

Further to the registered compliant on 31/10/206), I didn't get any positive feedback from you till now, in addition to that the customer service guy belongs to your outlet told me that he couldn't retrieve my number even though i registered complaint with in three days of my sim deactivation,

Now i am getting an irresponsible & worse response from those customer service guys after using this service for last 7 years, i told you before itself that all my banking transactions are connected with this mobile number but now i am planning to quit this service permanently with full disappointment,

Thanks for your seven years service.

Attached herewith the complaint form which i received from my nearest Airtel oulet,

Regards,
Prajeesh
+[protected]
+1 photos
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Dec 18, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Nov 15, 2016
[email protected]'s response
Plz urgent process for cheque book.
Verified Support
Nov 16, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 15 November 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Nov 17, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 15 November 2016

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Dear team,
Plz provided the cheque book.
My account no.[protected]
My name. Pradeep sagar

Hi,
I have Tamilnadu Airtel Number [protected]. I took an year back and i was not using this number from long time as i was staying in some other state. Now i tried to call this number it is telling out of service. I am using Samsung Galaxy S duos and dual sim mobile. The sim is inserted when i get new sim still it doesnot work.
My Airtel number only for net usage is not working for last two days.
Number is [protected]

Let me know what is the issue?
Can u get me Recharges on Serial Number of Recharge Card.
Recharge serial no.[protected].
please solve this problem...

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